Learning and Development Coordinator

Learning and Development Coordinator

• Manage the learning platform (30%) Administer Sana@ŌURA, including user access, enrollments, assignment rules, course publishing and archiving, permissions, troubleshooting, and routine audits. Coordinate with the platform vendor and help improve how employees find and use learning resources.
• Build/maintain reporting that supports decisions (10%) Maintain dashboards and tracking for learning programs and compliance training. Respond to data requests, identify patterns or gaps, and make information available proactively to L&D and relevant partners.
• Steward AI-enabled learning workflows (5%) Monitor L&D’s learning agents and other AI-supported experiences for accuracy and usefulness. Investigate issues, correct or escalate errors, keep source content current, and recommend improvements. Help assess when automation is appropriate and when a human review or response is needed.
• Support learning content quality and governance (15%) Apply established standards for metadata, accessibility, formatting, version control, and publication. Support subject-matter experts and content owners, coordinate content reviews, intake calls and maintain the content audit cycle.
• Coordinate programs and learning operations (20%) Support program calendars, learning resource repositories, onboarding and manager-development logistics, vendor and contractor coordination, and the operational details that help programs run smoothly.
• Grow into instructional design and development (10%) Initially, edit, format, and publish learning materials using existing templates and standards. Over time, take on defined content and module builds and contribute to the design and delivery of learning experiences.
• Collaborate across teams (10%) Build productive working relationships with L&D colleagues, HR partners, IT and AI teams, vendors, and internal content owners to resolve issues and improve the employee learning experience.

• 2+ years of experience supporting learning and development, learning operations, an LMS, or a related employee-facing program.
• Strong organizational skills and attention to detail, especially when managing content, assignments, data, and recurring processes.
• Comfort learning and administering digital systems; able to troubleshoot routine issues and document clear processes.
• Working ability with spreadsheets and reporting tools, including organizing data and turning it into clear, useful updates.
• Clear written and verbal communication, with the ability to support employees and partner effectively with subject-matter experts and vendors.
• Sound judgment with sensitive or compliance-related information; knows when to verify, escalate, or involve a subject-matter expert.
• Curiosity about and experience with AI and automation, along with a careful approach to checking outputs for accuracy and usefulness.
• A practical, service-oriented mindset and the ability to manage recurring work across global regions while adapting to changing priorities.

• Experience with Sana or another learning management system.
• Experience supporting learning content development, instructional design, accessibility reviews, and content governance.
• Experience maintaining dashboards, learning metrics, or compliance-training records.
• Experience supporting AI tools, knowledge assistants, or automated workflows.
• Experience working with a distributed or multi-region workforce.

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Ōura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

• Our jobs are listed only on the ŌURA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.